Several members have received a phone call from a false Maps Credit Union caller ID, impersonating our fraud department, asking to validate a fake purchase, then asking for personal information: PIN, zip code, and 6-digit account security code. Once the fraudster receives this information, they sign in and make purchases from the member's mobile wallet. If you receive this call, do not give out any information and hang up immediately.
Please remember that Maps never initiates calls to ask for personal or account information. Never give out your social security number, security codes, passwords, or any account information such as credit or debit card numbers, expiration date, and account-digit code.
If you get a suspicious request, do not respond to that caller, message, or number. Instead, call us directly at 503-588-0181.
Visit our blog posts for educational information about scams.