Not everyone on the Internet has your best interests in mind

Published June 28, 2016

This summer, we’re fighting off scammers by putting a new kind of arrow into our quiver: A text alert. 

This means that, if you’re a member of Maps, we'll send you a text if your debit or credit card is presented for a purchase that seems suspicious. We'll also alert you via email if we see something amiss and can't reach you by text. 

We’ll send you details about these new services soon. Though we’ll be using texts to keep your assets secure, beware of texts from scammers trying to take your assets and information. Here are a few clues that could indicate a text is from a scammer: 

  • Words are misspelled 
  • URLs look like– but aren’t exactly – like the ones you know 
  • Graphics and logos seem warped, fuzzy or off-color 
  • They ask questions the sender should already know the answers to (such as your account number, birthdate or password). If you sense you’ve received a text from a scammer, here’s what to – and not to – do with it.  
  • Don't reply; doing so tells the spammer they have a live number 
  • Don’t click any links 
  • Don't open any attachments because they could infect your computer or phone 
  • Ignore instructions to confirm your phone number or click a link 
  • Forward the text to 7726; this info helps some providers investigate the sender 
  • Block the number 
  • Delete the text Keep in mind: Maps – or any other legitimate financial institution – will never ask you for personal or account information via text or email. If anyone ever does, don't respond and instead call us at 1.800.688.0181!