Scam Alerts

SCAM ALERT 

Call Spoofing is on the rise, which is a way scammers make it look like Maps Credit Union is contacting you, but it’s actually NOT us.

Maps employees or our Fraud Department will NEVER contact you to ask for security codes that are texted to you, your ID, or password.

If you get a CALL, TEXT, or EMAIL claiming to be from Maps Credit Union asking for ANY of this information, stop communicating with the individual and call us directly to report it immediately!

Send us a live chat or call us directly to report it immediately!

Maps employees will NEVER, under any circumstances, ask for your card numbers, online banking credentials, or verification/security codes. 

If a person calls saying they are from Maps and asks for your information or sends a message that something is wrong with your account, do not respond or click on links. Contact Maps directly at 503-588-0181.

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Learn More

Beware of Fraudulent Calls Claiming to be from Maps

We have received numerous reports of fraudulent calls and text messages where criminals are pretending to be representatives from Maps. These fraudsters are using sophisticated tactics to deceive and manipulate unsuspecting members and then drain their accounts. It is crucial to be aware of these scams and take necessary precautions to protect yourself.

How the Scam Works

Fraudsters will call or text you, often using “spoofed” phone numbers to make it appear as though the call or text is coming from Maps. They may use official-sounding language and claim to be from the Maps customer service team or fraud department. During the call or in the text messages, they might claim there is a problem with your Maps account, such as suspicious activity or the need to update your information. The scammers will then ask for sensitive information, such as a security code you received via text, your online banking login details, or debit or credit card numbers (even just partial numbers can compromise your account). They may also direct you to a fake website that looks like the official Maps site.

Protect Yourself

• Verify the Caller: If you receive a call or text claiming to be from Maps, do not provide any personal information. Hang up and contact Maps customer service directly using the official contact information on our website or call us at 503.588.0181.
• Be Skeptical: Be cautious of unsolicited calls and texts, especially if the caller asks for card or account information. Maps will never ask for your password, payment information, or texted security codes over the phone.
• Report Suspicious Activity: If you suspect that you have received a fraudulent call or text, report it to Maps immediately.  You can also report scammers to the FBI at ic3.gov.

Remember, the key to protecting yourself from these scams is to stay informed and vigilant. Always verify the identity of the caller and never share your personal information over the phone.