No. You will not need to download a new mobile app, but you may need to update your existing Maps app. If automatic updates are enabled on your device, no action is needed. If automatic updates are not enabled, you will be prompted to update your app the first time you launch it.

Yes. Digital banking will be temporarily unavailable during the final transition to the upgraded platform. We’ll share more details about the downtime before the upgrade, including when it will happen and what members can expect.

While digital banking is unavailable, we’ll also post an alert on our website to help keep members informed.

In most cases, no. You’ll use your current username and password when you first sign in to the upgraded system. If you use Face ID, Touch ID, or fingerprint login, you’ll need to set it up again. Only members whose passwords do not meet the new security requirements will be prompted to create a new password.

Tip: If you are prompted to update your password, be sure to update it in any other apps or services connected to your Maps account so everything continues to work smoothly.

If you are unsure of your username or password, we recommend logging in to the current system before the upgrade and using the “Can’t sign in?” link to recover your username or reset your password. This will help make your first login to the upgraded system smoother. After the upgrade, the new login screen will also include a reset option for forgotten usernames and passwords.

No. You can log in from a desktop, mobile device, or tablet.

Yes. You will continue to have access to 24 months of eStatement history.

Yes. The layout will have an updated look and feel. Your accounts will be organized within the new dashboard.

Yes. Your account nicknames will remain; however, some special characters, including emojis, are not supported in the upgrade.

Yes. The new system allows you to organize the account list within your dashboard, so you can sort your accounts in any order you like.

But, if you previously hid accounts, you’ll need to hide them again after the upgrade.

Yes. Mobile Deposit will still be available.

Yes. Your Bill Pay information will transfer to the new system, but the Bill Pay area will have a refreshed look

After the upgrade, please review your payees and scheduled payments to confirm everything is correct.

No. You will need to set up new alerts.

Yes. Your external accounts will transfer automatically.

Yes. Scheduled transfers will carry over, but please be sure to review your scheduled transfers after the upgrade to make sure everything is correct.

Yes. You will still be able to see your account transaction history, however, some descriptions may look a little different.

Yes, you can still use Quicken and QuickBooks. You will continue to have the option to download transactions to a file or log into Quicken/QuickBooks and directly sync your accounts with your login credentials. After the upgrade you may be prompted to reconnect the direct connection.