No. You will not need to download a new mobile app, but you may need to update your existing Maps app. If automatic updates are enabled on your device, no action is needed. If automatic updates are not enabled, you will be prompted to update your app the first time you launch it.

Before the upgrade, please check for any available system or browser updates on the phone, tablet, or computer you use for digital banking. The upgraded experience will work best on current devices and updated browsers.

For the best experience, use a computer running Windows 11 or newer or macOS 11 or newer, one of the last two versions of Chrome, Safari, Edge, or Firefox, an iPhone or iPad running one of the most recent supported iOS versions, or an Android phone or tablet running Android 16 or newer.

Some older devices may not support the upgraded digital banking experience, but in most cases, you will still be able to access digital banking through a supported web browser.

For more details, visit the Device and Browser Requirements section on our main Digital Banking Upgrade page.

Yes. Digital banking will go offline on October 5 at 9:00 a.m. while we complete the upgrade. During this time, you won’t be able to access digital banking through the Maps App or a web browser.

While digital banking is unavailable, we’ll also post an alert on our website to help keep members informed. Our upgraded digital banking experience will become available on October 6. Check our website for the latest availability status before signing in. 

In most cases, no. You’ll use your current username and password when you first sign in to the upgraded system. If you use Face ID, Touch ID, or fingerprint login, you’ll need to set it up again. Only members whose passwords do not meet the new security requirements will be prompted to create a new password.

Tip: If you are prompted to update your password, be sure to update it in any other apps or services connected to your Maps account so everything continues to work smoothly.

If you are unsure of your username or password, we recommend logging in to the current system before the upgrade and using the “Can’t sign in?” link to recover your username or reset your password. This will help make your first login to the upgraded system smoother. After the upgrade, the new login screen will also include a reset option for forgotten usernames and passwords.

No. You can log in from a desktop, mobile device, or tablet.

Yes. You will continue to have access to 24 months of eStatement history.

Yes. The layout will have an updated look and feel. Your accounts will be organized within the new dashboard.

Yes. Your account nicknames will remain; however, some special characters, including emojis, are not supported in the upgrade.

Yes. The new system allows you to organize the account list within your dashboard, so you can sort your accounts in any order you like.

But, if you previously hid accounts, you’ll need to hide them again after the upgrade.

Yes. Mobile Deposit will still be available.

Yes. Your Bill Pay information will transfer to the new system, but the Bill Pay area will have a refreshed look

After the upgrade, please review your payees and scheduled payments to confirm everything is correct.

No. The current budgeting tool is being replaced with a new one as part of the upgrade. So, budgeting tool users will need to set up their budgets again.

No. You will need to set up new alerts.

Yes. Your external accounts will transfer automatically.

Yes. Scheduled transfers will carry over, but please be sure to review your scheduled transfers after the upgrade to make sure everything is correct.

Yes. You will still be able to see your account transaction history; however, some descriptions may look a little different.

Yes. If you connect your Maps accounts to Quicken or QuickBooks, please back up your Quicken or QuickBooks data file, download any available software updates, complete a final transaction download, and review any pending transactions by Sunday, October 4 at 9:00 p.m. 

Approximately 7 days after the upgrade, you will need to deactivate or disconnect your current Maps digital banking connection and reconnect your accounts to the upgraded experience. When reconnecting, be sure to link each Maps account to the matching existing account in Quicken or QuickBooks to help avoid duplicate accounts or transactions.

For helpful information on how to complete these steps, please visit our Quicken/QuickBooks Help page at mapscu.com/quicken-quickbooks-help.