Our Upgraded Digital Banking Experience Is Now Live
What to Know
Our upgraded digital banking experience is here, with a fresh look, easier navigation, personalized dashboards, updated account-management tools, new self-service features, and more.
- Digital banking is now available.
- Members can access it through the Maps App or mapscu.com.
- Watch our how-to videos to get step-by-step help with common tasks and new features.
- Quicken/QuickBooks connections may still be temporarily unavailable for up to seven days after the upgrade. Follow the reconnection instructions when service becomes available.
- Need additional help?
Update Your Contact Information
Review Your Contact Information: After you log in, make sure your email address, phone number, and mailing address are current so you can continue to receive important account and security communications.
Update Your Browser/Device
Keep Your Browser and Device Updated: The upgraded digital banking experience works best on current devices and updated browsers. Please run any available system and browser updates on the phone, tablet, or computer you use for digital banking.
Watch How-to Videos
Get familiar with the upgraded digital banking experience before you log in. Our short how-to videos walk you through common tasks and helpful new features.
Protect Your Data
Remember, Maps will never initiate a phone call, email, or text asking you for your password, PIN, full card number, or one-time verification code. If you receive a message that seems suspicious, please contact us directly.
Fraud & Security
Technology updates often create opportunities for scammers to take advantage of confusion or change. So, please stay alert for unexpected calls, texts, emails, or social media messages claiming to be from Maps—especially if they ask for personal information, login details, or verification codes.
Know the Red Flags
Maps will never contact you requesting your password, PIN, secure access code, or digital banking login credentials. If you receive a suspicious call, text, or email claiming to be from Maps Credit Union, do not share your information. And, if you’re concerned about the safety of your data or accounts, contact us directly by calling 503.588.0181.
How to Confirm Your Contact Info
Please take a minute to confirm your contact information in digital banking or the Maps App so you don’t miss important updates about the upgrade.
How to verify your contact information:
- Log in to digital banking or the Maps mobile app
- Click on your initials in the top right corner (top left for the mobile app)
- Click on “Profile”
- Update your email address, phone number, and address as needed.
Device and Browser Requirements
The upgraded digital banking experience will work best on current devices and updated browsers. Please take a few minutes to check for any available updates on the phone, tablet, or computer you use for digital banking.
To check your device:
- iPhone or iPad: Open Settings > General > Software Update.
- Android phone or tablet: Open Settings, then look for System or Software update.
- Windows computer: Open Settings > General > Software Update
To check your browser, open the browser settings or help menu and look for an About or Update option. In Chrome, for example, go to More > Help > About Google Chrome. Chrome will check for updates from that page.
For the best experience, please use:
Computers
- Windows 11 or newer
- Mac OS11 or newer
- One of the last two versions of Chrome, Safari, Edge, or Firefox
iPhones and iPads
- To download or update the Maps App, your device will need to be running one of the most recent supported iOS versions.
- If your iPhone or iPad cannot update to the latest iOS version, it may not support the latest version of the Maps App. However, you may still be able to access digital banking through a supported web browser.
Android Phones and Tablets
- To download or update the Maps App, your device will need to be running Android 13 or newer.
- Older Android devices may not be able to install or update the app.
A Good Rule of Thumb
If your device is more than a few years old or hasn’t been updated recently, you may need to run a system update before logging in to the new Maps digital banking experience.
Using an Older Device?
Some older devices may not support the newest version of the Maps App. In most cases, you may still be able to access digital banking through a supported web browser by visiting mapscu.com, but the best experience will be on a supported device with an updated browser.
